Pippily powers CHAMBER INTELLIGENCE, an incredible AI-driven business commerce app and support center that connects residents and visitors directly to your business community. Reviving local connections is now achievable with Pippily.
Commerce Terminal Soon to Offer Free Tier Customer Service Portal to Members
Soon the member's Commerce Terminal will offer a free tier customer service portal for member's own websites.
The Customer Service Portal is a comprehensive tool designed to enhance customer service and support for small businesses. Its user-friendly interface and versatile features make it an invaluable asset for professionals seeking to improve client engagement and satisfaction.
Key features include:
- Seamless Integration: The chat widget integrates smoothly with your member's website design, maintaining a professional and cohesive look.
- Real-Time Support: Live chat and offline messaging options allow for immediate interaction with clients, addressing their questions and concerns promptly.
- Visitor Activity Tracking: Monitor client browsing behavior and engagement patterns to better understand their needs and tailor your services accordingly.
- Canned Responses: Save time with quick, consistent, and accurate responses to commonly asked questions, streamlining the support process.
- Chat Routing and Transfer: Ensure clients are connected with the most suitable team member, facilitating efficient communication and project collaboration.
- Analytics and Reporting: Gain valuable insights into client satisfaction, response times, and chat volume to optimize your customer support strategy.
- Community Support: Access a responsive support team and a vibrant forum.
The Customer Service Portal is designed to boost members customer service capabilities, strengthen client relationships, and enhance their overall business operations as part of their membership.
Interested in Our Services?
At Pippily, our commitment is to offer you an exceptional solution for documenting and promoting your community like never before. Share your needs with us, and we will strive to exceed your expectations by delivering a customized community solution that perfectly aligns with your requirements. Your satisfaction is our top priority, and we are dedicated to doing everything we can to support your success.
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info@pippily.com
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(855) 233-6362
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(925) 699-9997
PO Box 466
Conroe, TX 77305
